Help Center

We're here to help you get the most out of FitKonnect. Browse our resources below or contact our support team for personalized assistance.

• Frequently Asked Questions (FAQ) - Find answers to common questions
• Documentation - Detailed guides and tutorials
• Contact Support - Get help from our team
• Developer Resources - API documentation and developer tools

• Getting Started: How to create an account and set up your profile
• Event Registration: How to find and register for events
• Results & Rankings: Understanding your performance data
• Coach Matching: How to find and connect with coaches
• Shop & Orders: Purchasing merchandise and managing orders
• Account Management: Updating your profile and settings

This section is based on current implementation status and active permissions. Features listed as "available" are implemented; some may still have partial testing coverage.

Guest Access

• Available: Browse public pages, events, trainers, blog, merchandise pages, and documentation/help.
• Requires sign in: Event registration, checkout, profile updates, notifications, dashboard tools.
• Getting started: Create an account at Sign Up, then complete your profile from Profile.

Need access changes? Contact an administrator if a menu/module is missing for your role.

• Some end-to-end scenarios are setup-dependent and may require seeded test data.
• License purchase and product customization persistence tests depend on schema alignment.
• Payment refunds and dynamic shipping calculation are tracked as pending implementation tasks.

If you can't find what you're looking for, our support team is ready to assist you.